Quality customer support has been the cornerstone of the success for Alltech Business Solutions. After sales service and support is of the upmost importance to us.
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We realize that when your office equipment goes down it can paralyze your office. That’s why we provide a service delivery that is unmatched in the industry.
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All technicians at Alltech have undergone extensive training on all machine makes and models, be it an old or new machine our team of technicians display an unprecedented dedication to resolving the error whilst providing customer care of the highest quality. Efficiency and professionalism are second to none.
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Our technicians are courteous and will fix any problems without disrupting your office.
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With a 95% first time repair rate our technicians pride themselves on their expertise taking on the jobs others couldn’t figure out.
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Alltech has a average response time of 4 hours, so should your device require repairing your business can be confident one of our technicians will be with you quickly, reducing downtime.
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Alltech implements a pro-active maintenance programme meaning your machine is serviced before it fails. Engineers will carry out routine maintenance on a regular basis based on usage of the machine. This combined with checking all the high mortality parts and replacing them if worn at each visit, means the machine is reliable from service to service.
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Contact us regarding service and support
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New & used photocopier sales | Copiers, Printer Repairs, Leasing, Servicing, Sales